Refund Policy for buyreviews.site

1. General principles

Our goal is to provide the Services described on this website in a timely and professional manner. Because our Services involve work performed on third‑party platforms and often start shortly after an order is confirmed, not all orders will be eligible for refund.

By placing an order, you acknowledge that:

• Some or all of the work may begin within a short time after purchase.
• Our ability to complete an order can depend on third‑party platforms outside of our control.
• Any refunds are subject to the terms set out in this Policy.

2. Orders that have not yet started

If you contact us promptly after placing an order and we confirm that work has not yet started, we may be able to cancel the order and issue a refund, less any non‑recoverable processing fees charged by payment providers.

To request a cancellation before work begins, please contact us as soon as possible with:

• Your order reference or identifying details.
• The email address used when placing the order.
• A brief explanation of your cancellation request.

3. Orders that are in progress or completed

Once delivery for an order has begun, we typically cannot provide full refunds, as time and resources will already have been committed to fulfilling that order.

In some cases, at our discretion, we may discuss partial credits or other options if:

• A substantial portion of the order has not yet been delivered, and
• There is a clear, documented issue that can reasonably be attributed to our process.

We are not responsible for changes in results due to third‑party platform updates, new filters, policy changes, or independent actions taken by those platforms.

4. Platform‑related changes and filters

Because we operate on third‑party review platforms (such as Google, Trustpilot, Facebook, TripAdvisor and others), those platforms may filter, hide or remove reviews at their own discretion.

As a result:

• We cannot guarantee that all delivered reviews will remain visible indefinitely.
• We generally cannot offer refunds solely due to later platform decisions to filter or remove reviews.
• If you experience a significant issue shortly after delivery, we encourage you to contact us with details so we can review the situation and discuss options.

5. Incorrect information provided by you

It is your responsibility to provide accurate and up‑to‑date profile URLs, business details and any other required information when placing an order.

If an order cannot be completed, or is completed incorrectly, because the information you provided was wrong or incomplete, this will generally not be grounds for a refund. However, if you notice an error quickly and work has not yet started, contact us as soon as possible and we will do our best to assist.

6. Technical issues or delays

On rare occasions, technical issues or external factors may delay delivery. In such cases:

• We will aim to inform you of any material delay where reasonably possible.
• We may adjust the delivery window to complete the order.
• If we determine that we cannot reasonably complete an order, we may choose to cancel it and provide a refund for the undelivered portion.

7. How to request a refund or review

If you believe you may be eligible for a refund or need us to review an order, please contact us via the Contact page within a reasonable time after your order, including:

• Your order reference or identifying details.
• The platform(s) and package(s) involved.
• A clear explanation of the issue you experienced.

We may request additional information to help us understand and assess your request. After reviewing the details, we will let you know whether any refund, credit or other resolution is available under this Policy.

8. Chargebacks and disputes

We encourage you to contact us first to try to resolve any concerns you have about an order. If you initiate a chargeback or dispute with a payment provider without contacting us, it may delay or complicate the resolution process.

We reserve the right to contest chargebacks we believe are unfounded and to provide evidence of services delivered.

9. Changes to this Refund Policy

We may update this Refund Policy from time to time. When we do, we will update the "Last updated" date at the bottom of this page. Your continued use of the website or Services after changes are posted constitutes your acceptance of the revised Policy.

10. Contact

If you have any questions about this Refund Policy or wish to request a review of an order, please contact us via the Contact page.

Last updated: [Update this date before going live]