Answers to common questions about buying reviews with us.
This page covers general questions about our services, safety, delivery, payments and platforms. For deeper details on a specific platform, see the individual service pages.
General questions
These questions apply across all review platforms we support.
Platform‑specific questions
Quick answers by platform. For a deeper explanation, see each dedicated service page.
Google reviews
Google reviews affect local SEO, map pack visibility and how likely people are to click on your listing instead of a competitor.
- Ideal if you rely on local search and maps for leads
- Helps improve your star rating and review count
- Works best when combined with your own review requests
For Google‑specific FAQs, see the Buy Google Reviews page.
Trustpilot reviews
Trustpilot is widely recognised as a brand‑level review platform, especially for online stores and SaaS companies.
- Supports your landing pages, website and ads
- Helps potential customers feel safe choosing you
- Useful for A/B testing different trust messaging
For more, visit the Buy Trustpilot Reviews page.
Facebook reviews
Facebook reviews and recommendations help your page look trustworthy when people click through from ads, search or shared posts.
- Important for social‑first discovery and ads performance
- Helps new visitors feel confident reaching out
- Complements social content and community activity
See the Buy Facebook Reviews page for more detail.
TripAdvisor reviews
TripAdvisor plays a huge role for hotels, restaurants and tours. Many travellers rely heavily on it to make decisions.
- Influences bookings and reservations
- Helps your listing stand out in destination searches
- Pairs well with Google Maps and OTA presence
For TripAdvisor‑specific questions, see the Buy TripAdvisor Reviews page.
Process, delivery & support
Questions related to how we work, timings and what happens after you order.
For a full overview of the process from start to finish, see the dedicated How It Works page.
Billing, refunds & legal
Questions about payments, refunds and policies.
If you have a question that isn’t covered here, please reach out via the Contact page and we’ll respond as soon as we can.